Refunds & Exchange Policy – PSPDeals

♻️ Our Promise

At PSPDeals, we care about your satisfaction. That’s why we offer an easy and transparent Refund & Exchange Policy for our entire storage bag collection.

⏳ Eligibility Window – 7 Days Only

You may request a return or exchange within 7 days of receiving your order.

To be eligible:

The product must be unused and in original condition
Must include original packaging and receipt/invoice
Must not be a custom or clearance item

🔁 Exchange Policy

We allow exchanges if:

You received the wrong size or variant
The product was damaged or defective upon delivery

To process an exchange:

Contact us within 7 days at support@pspdeals.com
Provide order ID and issue photo
We’ll approve and arrange pickup/replacement

💵 Refund Policy

Refunds are issued in the following cases:

If the item is out of stock after payment
If the product is returned and approved
If the delivery fails due to our error

We refund to the original payment method, or via bank transfer for COD orders.

Refund processing time: 5–7 business days after approval.

❌ Non-Refundable Items

Custom-printed bags
Sale or clearance products
Items with visible wear or damage from misuse
Orders not reported within 7 days of delivery

📦 Return Shipping

If the return is due to our error (wrong or defective item), we cover the return shipping.
If the return is due to customer preference (e.g., changed mind), the customer pays return shipping.

Returns must be shipped to our designated warehouse (address will be provided via email).

📧 How to Start a Return or Exchange

To initiate a return or exchange:

Email us at support@pspdeals.com
Include your Order ID, clear photos of the item, and your reason
Our support team will respond within 24–48 hours

🕒 Customer Support

📧 Email: pspdealssgd@gmail.com
📱 WhatsApp: +923260434384
🕒 Support Hours: Mon–Sat, 10 AM to 6 PM (Pakistan Time)