Frequently Asked Questions (FAQs) – PSPDeals

👜 Product Information

Q1: What types of storage bags do you sell?
We offer wardrobe organizers, vacuum storage bags, travel pouches, blanket bags, under-bed storage, and more — all made with durable, breathable materials.

Q2: Are your storage bags waterproof or dustproof?
Yes! Most of our storage bags are moisture-resistant and dustproof, perfect for storing clothes, blankets, or seasonal items.

Q3: Are the bags reusable and washable?
Yes, PSPDeals bags are designed to be reused multiple times. Many are washable and foldable for easy storage.

🚚 Shipping & Delivery

Q4: Do you offer nationwide delivery?
Yes! We deliver all across Pakistan using reliable courier services (TCS, M&P, etc.).

Q5: How long does delivery take?
Orders are delivered in 2–5 business days, depending on your city.

Q6: How much is the shipping cost?
Shipping is free on orders above Rs. 2,000. Otherwise, a flat fee of Rs. 200 applies.

💳 Orders & Payments

Q7: What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfers, and Digital Wallets like Easypaisa & JazzCash.

Q8: How can I track my order?
Once shipped, you'll receive a tracking number via SMS or email. You can also message us directly for updates.

🔁 Refunds & Returns

Q9: What is your return policy?
We offer a 7-day return or exchange for unused, undamaged items in original packaging.

Q10: How do I request a refund or exchange?
Email us at pspdealssgd@gmail.com or WhatsApp us with your order ID and issue within 7 days of delivery.

Q11: Who pays for return shipping?

If it’s our fault (wrong/damaged item), we cover shipping
If it’s a change of mind, you pay return shipping

🧾 Account & Orders

Q12: Do I need an account to place an order?
No! You can check out as a guest. But having an account helps track orders and saves time for future purchases.

Q13: How can I cancel or change my order?
Contact us within 12 hours of placing your order to modify or cancel. After dispatch, cancellation isn’t possible.

📞 H2: Customer Support

Q14: How can I contact PSPDeals?

📧 Email: pspdealssgd@gmail.com
📱 WhatsApp: +923260434384
🕒 Hours: Mon–Sat, 10 AM – 6 PM (PKT)

Q15: Where is PSPDeals based?
We are an online-only brand based in Pakistan, serving customers nationwide through our Shopify-powered store and Daraz.